Rachel K.Y. Wong

Writing for AI Products

The following are samples of content I created for AI tools and companies, the composition for which requires comprehensive knowledge and industry insight.

 
 

AI Training - HumanSIgnal

White Paper - Data Annotation Services

As one of the first hires of a multi-billion dollar AI company, I helped grow the human data department from a team of 15 to 1500+ strong. Managing a team constantly at the front of innovation requires an intimate knowledge on the inner workings of RLHF and LLM training, but also how to properly translate and teach it to others new to the industry.

This document was created as a “crash-course” for those who are ready to lead their own labeling team and want to benefit from my experience in this growing field.

 
 
 

Technology - ContractPodAi

Leah: Legal AI Assistant (Standalone App)

This super-powered legal assistant is built on the power of generative AI with secure guardrails to support legal transactions. She is trained on a host of legal models to help users extract, review, and even draft contracts, memos, and regulatory updates.

This version can be used on Microsoft Word, allowing users to use their preferred systems while taking advantage ContractPodAi’s proprietary technology.

Legal AI - ContractPodAi

Feature Documentation - Data Sheets/Solution Briefs

Writing about a product requires intimate knowledge regarding, not only the features being released, but also the company’s overall messaging and mission. Below includes a variety of documents that I have written to drive corporate storytelling. Each of the attached have been used in ContractPodAi’s marketing campaigns (e.g. social media channels, website, digital ads, email marketing, etc.) and continues to be used in the company’s internal knowledge database.

 
 

 

Legal AI - ContractPodAi

Website Copy - Refreshers/Updates

The following pieces of virtual content were created in a cross-functional collaboration with SEO, website development, graphic design, product, and lead generation. My written copy regularly contributed to a multi-team effort to better the company’s search engine positioning, as well as update feature sites and digital presence. (Right-click to open a zoomable view.)

 
 

Legal AI - ContractPodAi

Case Studies - Customer Testimonials

The following pieces are I wrote for ContractPodAi, based on interviews with the company’s Customer Advisory Board (CAB). Their respective stories were garnered by reviewing an aggregation of hundreds of data points from user data, revealing compelling stories (e.g. while supporting 10,000 employees, HAYS’s legal team of 12 was able to process 81 contracts per week in 2022 through ContractPodAi’s contract solution).

 
 

 

Legal AI - ContractPodAi

Corporate Storytelling - White Papers

Sometimes, it is necessary to do a deeper dive into a matter. The following white paper is centered around a major feature of ContractPodAi and includes how detailed, visual dashboards contribute value to clients’ teams.

 
 

Legal AI - ContractPodAi

Corporate Storytelling - Decks

The following decks were created for both virtual and in-person presentations. They were collaborations with graphic design, product, sales, and general counsel. My written copy contributed to the interdepartmental effort towards the company’s event marketing and industry positioning as a thought leader.